93% of patients want to communicate with their physician via email
Catalyst Healthcare Research (CHR) conducted an online study to determine patient preferences in patient-physician communication, and patients were asked specifically about digital communication with their doctors. An overwhelming number of respondents indicated that email communication with their physicians was a priority for them.
Dan Prince, president and founder of CHR said, “It’s not surprising that consumers want digital access to things like test results and making a doctor’s appointment. The Internet is quick and convenient, and it’s in the best interest of health systems, hospitals and physician practices to embrace online options for their patients’ healthcare needs. As healthcare changes, it’s crucial that providers stay relevant.”
25 percent of respondents said that they would pay more for this convenience, even if it meant a $25 per use fee.
People are asking for digital access to their doctors, their healthcare records and their test results.
Read the Becker’s Hospital Review article here: http://www.beckershospitalreview.com/healthcare-information-technology/93-of-adult-patients-want-e-mail-communication-with-physicians.html